Privacy Policy
PartSource St Catharines 370 Ontario Street (“the business,” “we,” “our,” or “us”) respects the privacy of visitors, callers, and customers who use this website or contact the store about car parts, accessories, and related inquiries. This policy explains what information may be collected, how it may be used, how long it may be retained, and what choices users have. The business contact details presented on this page are 370 Ontario Street, St Catharines, Ontario, L2R 5L8, Canada, and phone number +1 905-688-7087. If you have privacy questions, you may also contact the website inbox at [email protected] for routing to the appropriate contact point.
We may collect personal information that you voluntarily submit when you use the contact form, email the business, or contact the store by phone. This can include your name, email address, phone number, the topic of your inquiry, your message contents, and any vehicle-related details you choose to provide in order to identify a needed part or accessory. We may also collect non-personal technical information from website visits, such as browser type, device type, pages viewed, approximate location based on IP address, referral source, and general usage data that helps us understand how visitors interact with the site.
Your information may be used to respond to questions, help identify relevant products, improve customer service, follow up on a request, maintain store operations, detect abuse or misuse, and improve website usability. If you contact us about availability, fit, or accessory selection, the information you provide may be used to better understand your request and give a more useful reply. We do not use contact-form information indefinitely. Contact form submissions and related inquiry records should not be retained for longer than 24 months unless a longer retention period is required by law, necessary to resolve a dispute, or directly connected to an ongoing customer matter.
We may share information with service providers that help operate the website, host digital systems, support communications, or maintain business processes, but only to the extent reasonably necessary for those functions. We may also disclose information where required by law, legal process, regulatory request, or to protect rights, safety, property, or the integrity of the website and business operations. We do not sell personal information in the ordinary course of business as described on this page.
Cookies or similar technologies may be used for essential website functionality, analytics, performance monitoring, or basic user-experience improvements. These technologies can help remember preferences, measure traffic patterns, and identify technical issues. You can usually adjust your browser settings to refuse or limit cookies, although some site features may not perform properly if all cookies are disabled. Website traffic data may be reviewed in aggregate form to understand which sections are most useful and where content can be clarified.
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure. Still, no website, email channel, or online storage system can be guaranteed fully secure. For that reason, please avoid sending highly sensitive financial information, government identifiers, or unnecessary confidential material through the general contact form. If your inquiry requires confirmation of a part or accessory, include only the vehicle and contact details necessary to assist you.
Users may request access to, correction of, or deletion of personal information where applicable law permits. Depending on your jurisdiction, you may also have rights related to data portability, objection to certain processing, or withdrawal of consent. Because this business is accessible to Canadian users and may also be viewed by users from other jurisdictions, including the European Union, we recognize that EU users may have rights under the General Data Protection Regulation (GDPR), such as the right to access, rectify, erase, restrict, or object to processing, and the right to lodge a complaint with a supervisory authority. To exercise applicable rights, contact us using the details above and provide enough information for us to identify your request.
This website is not intended as a platform for children to submit personal information for commercial vehicle-parts inquiries without parental involvement. Privacy practices may be updated from time to time to reflect operational, legal, or technical changes. When updates are made, the revised policy will be posted on this page with the new effective context reflected by the website content. Continued use of the website after changes are posted indicates acceptance of the revised policy to the extent permitted by law.
By contacting the business through this website, you acknowledge that the information you provide will be used to respond to your inquiry and support related store communication. If you do not agree with these practices, please do not submit the form and instead contact the business by other means only if appropriate for your comfort level. For privacy-related questions, data requests, or concerns about how information is handled, contact PartSource St Catharines 370 Ontario Street at the address and phone listed above or by email at [email protected].